Returns & Refunds Policy

Our Satisfaction Guarantee
At outletpartyfavors.com, we stand behind our products. If you’re not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Eligibility

To qualify for a return:

  • Items must be unused, unopened, and in original packaging
  • Original receipt or order number required
  • Certain items marked “Final Sale” cannot be returned

How to Return an Item

  1. Request Authorization:
  • Log in to your account at outletpartyfavors.com
  • Select “Start a Return” under your order history
  • You’ll receive a Return Merchandise Authorization (RMA) number
  1. Package Your Items:
  • Securely repackage in original packaging
  • Include all accessories and documentation
  1. Ship Your Return:
  • Affix the prepaid return label (if provided)
  • For self-arranged returns: Use a trackable shipping method
  • Return shipping costs are customer’s responsibility unless return is due to our error

Refund Processing

  • Approved refunds will be issued to your original payment method within:
  • 7-10 business days after we receive your return
  • 14 business days for international returns
  • Sale items will be refunded at the purchase price

Exchanges

For size/color exchanges:

  1. Return the original item following standard procedures
  2. Place a new order for the desired item

Damaged/Defective Items

If you receive:

  • Wrong item
  • Damaged merchandise
  • Defective product

Contact us immediately through:

  • Your account dashboard at outletpartyfavors.com
  • Help Center request form

We’ll provide a prepaid return label and process:

  • Full refund OR
  • Priority replacement shipping

Non-Returnable Items

The following cannot be returned:

  • Personalized/customized products
  • Digital downloads
  • Perishable goods
  • Final sale items (clearly marked)

Return Exceptions

During peak seasons (November-January):

  • Extended return window through January 31
  • Special holiday return instructions will be provided

Policy Updates

We reserve the right to modify this policy. Current terms are always available at outletpartyfavors.com/returns.

Need Help?
Visit our Help Center at outletpartyfavors.com for:

  • Return status checks
  • Lost return assistance
  • Special circumstance inquiries

Note: This policy applies only to purchases made directly through outletpartyfavors.com. Third-party seller purchases may have different policies.